SaaS based Intelligent Marketing Solution

MarcomCentral is part of the TotalFlow software portfolio. This software-as-a-service (SaaS) offering comes under Ricoh’s Intelligent Marketing Solutions and is powered by our close strategic alliance with PTI technologies.  It provides Print Service Providers and Corporate accounts with a complete online Marketing Asset Management Solution featuring web to print, e commerce and VDP capabilities for delivering cross media campaigns.


MarcomCentral® is a complete Marketing Asset Management solution built on open-architected SaaS technology, suitable for corporate brands, CRD’s or commercial printers. It automates a variety of marketing, creative, and fulfillment processes using centralized and integrated online marketing portal(s). Users have unparalleled access to a wide-range of corporate marketing assets such as print, digital, and promotional materials with sophisticated customization and personalization capabilities managed by comprehensive user access permissions. MarcomCentral® features highly intelligent user controls, flexible integration capabilities, and on demand 1-to-1 marketing campaigns that greatly reduce costs and maximize marketing effectiveness.

  • Comprehensive Cross Media capabilities including print, personalised e mail and personal URLs (PURLs).

  • SaaS solution requires no servers, no software to download and no internal IT resources

  • Supports single or multiple storefronts with highly customizable site appearance.

  • Comprehensive role/user permission controls support.

  • Order process fully customizable per user and client.

  • Varied approval workflows offer flexibility and signoff.

  • User budget controls.

  • Multiple order statuses allow detailed viewing from order to delivery

  • HTTPS protocol and 128-bit SSL encryption; CyberSource for credit cards; all servers and databases are behind a firewall;

  • Job ticketing creates unique identifiers for each order

  • Pre-built and custom reports provide detailed information on all system activities

  • International language support for both user and admin areas.

  • Integrates with CRM/ERP, MIS, Accounting, Login, Workflow, Shipping programs

  • Web Services available including: Check Order Status, Create Packing Slip, Create Invoice, Delete Line Item, Get Inventory, Update Inventory, Messaging

  • Multiple Data Feeds available including: FTP/SMTP/ HTTP: Sales Work Order, Job Ticket, Invoice, & Uberfeed

These features provide the folowing benefits:

  • Provides for consistency of product, quality and price

  • Intuitive, branded, easy-to-use online tool for ordering modified and repeated printed materials, including versioned and variable data programs

  • Guarantees enforcement of corporate identity and design standards

  • Reduces the overall turnaround and fulfillment times

  • Eliminates rework and associated costs and waste

  • Provides purchasing control via approval levels

  • Program available for orders 24-hours a day, 7-days a week

  • Access to critical report information

  • Accurate budget planning by cost center

  • Completely transparent to the end-user with single-sign and/or linking to a corporate intranet

  • Perfect fit for Print on Demand and (re)Print on demand corporate requirements to reduce spoilage of inventoried items

  • Improves communication internally and externally and maintains customer and channel relationships



Click above to watch our corporate video


Graham Sutton
Financial Director, Trent Barton Buses
2014-10-16, 09:59
"Sterling have supplied our group of companies with photocopiers and printers for over 11 years. Throughout those years, the level of service and … read more
Martin Mansell
Financial Director, Tex Industrial Plastics
2014-10-16, 09:58
“Tex have used Sterling Business Systems to provide and maintain our photocopiers and office printers for over twenty years. The service has been … read more
Beverly Bunting
Senior Admin Officer, NORSACA
2014-10-16, 09:57
"It was important for us to seek the services of a local established company.

We selected Sterling as NORSACA amongst other things, believes in … read more
Sally Blanchard
Office Manager, NRA Roofing & Flooring Services Ltd
2014-10-16, 09:55
"As a long standing customer of Sterling Business Systems, we did not hesitate to approach them when we needed to upgrade our copier / printer / … read more