Detailed device knowledge and intelligent fleet management.

Our @Remote technology turns collected data into detailed device knowledge. Whatever the size of your business, manage output devices in a cost-effective and automated way:

  • The Embedded Remote Communication Gate is suitable for smaller businesses

  • External Remote Communication Gate can manage complex business requirements with up to 1000 network devices

  • Server (Software) based Remote Communication Gate can manage large to global major businesses with up to 5000 network devices

In addition, @Remote Green Reports track performance from an environmental perspective and make it easy to visualise trends in CO2 savings, power usage and paper consumption in Ricoh devices. The reports are designed to help businesses understand and achieve the potential environmental benefits through better management of their fleet of networked MFPs or Printers.   

  • Accurate meter counts are sent on-time with automated meter reading 
  • Access intelligent reports via @Remote’s Web portal, enabling you to boost device efficiency
  • Use in conjunction with to conveniently log service calls, as well as submit toner orders online at any time
  • Reduce administrative effort to save time and cost

Server (Software) based Remote Communication Gate

Type: Server Software (Enterprise Pro)

Managing Service: Networked MFPs and Printers

Maximum number of devices: 5000

External Remote Communication Gate

Type: External (Box)

Interface: 10/100BASE TX

Managing Service: Networked MFPs and Printers

Maximum number of devices: 1000

Environment: 10-32C (50-89.6F), 15-80% Relative Humidity

Displays: LCD 2 Lines 16 Digits
LED Power (Green) x 1 and Alert (Red) x 1

Power: AC220-240V, 50Hz

Power Consumption: 20W

Dimensions: Width 253mm, Length 160 mm, heigth 48mm

Weight: 0.8 kg

Embedded Remote Communication Gate

Type: Embedded Type

Managing Service: Networked MFPs, Copiers or Printers correspondent to the service

Maximum number of devices: 1

Environment: 10-32C (50-89.6F), 15-80% Relative Humidity

For further details and availability of compatible multifunctional products, please consult your local Ricoh supplier.


Click above to watch our corporate video


Graham Sutton
Financial Director, Trent Barton Buses
2014-10-16, 09:59
"Sterling have supplied our group of companies with photocopiers and printers for over 11 years. Throughout those years, the level of service and … read more
Martin Mansell
Financial Director, Tex Industrial Plastics
2014-10-16, 09:58
“Tex have used Sterling Business Systems to provide and maintain our photocopiers and office printers for over twenty years. The service has been … read more
Beverly Bunting
Senior Admin Officer, NORSACA
2014-10-16, 09:57
"It was important for us to seek the services of a local established company.

We selected Sterling as NORSACA amongst other things, believes in … read more
Sally Blanchard
Office Manager, NRA Roofing & Flooring Services Ltd
2014-10-16, 09:55
"As a long standing customer of Sterling Business Systems, we did not hesitate to approach them when we needed to upgrade our copier / printer / … read more