Boost productivity with Follow-user printing – users can release their documents anywhere on the network.

Gain all the efficiency and cost benefits of shared, centralized MFPs without compromising document security or user convenience.

FlexRelease Server allows secure printing to follow the authorised user anywhere in the organisation, including remote locations such as branch offices. Once the document is sent to print, the FlexRelease Server securely holds the document until the authorised user walks up to any convenient Ricoh MFP and authenticates the print.


Cost Efficient
Gain all the efficiency and cost benefits of shared, centralized MFPs without compromising document security or user convenience.

Streamline business processes
FlexRelease Server provides a convenient printing environment for employees who often travel among different offices. It also benefits users in an office who need printing from near a meeting room or who need to avoid waiting for long line of prints by choosing another device.

There is no need to install many printer drivers, FlexRelease Server allows users to simply press print and later choose where they wish to pick up their print from.

The convenience and flexibility for users is increased when FlexRelease Server is used in conjunction with Card Authentication Package; users simply have to swipe or touch their card to pick up their print securely.

Specifying Job Storage Settings: Yes (Definition of job storage path, Auto Deletion Timer setting, job storage limit, Job (Total/per User), size limit per job)

Confirmation and deletion of own jobs via Web UI: Yes

Server Specification Requirements: Supported Operating Systems:
  • Microsoft® Windows Server® 2008 Standard /Enterprise Edition (32bit)
  • Microsoft® Windows Server® 2008 R2 Standard / Enterprise Edition (64bit)
  • Microsoft® Windows Server® 2008 R2 (WOW64bits)

Memory Recommended: 2 GB or higher

CPU Recommended: Intel Core 2 Duo 2.66 GHz or higher

HDD Minimum: 600 MB or higher for software installation

HDD Recommended: 3 GB or higher for data storage

Database Management System Microsoft® SQL Server® 2005 Standard/ Enterprise Edition

Microsoft® SQL Server® 2008 Standard/Enterprise/Express Edition

Printer Driver PCL 5e/5c/6 driver

RPCS driver

PCL 6 Driver for Universal Print

PS Driver for Universal Print

PostScript driver (Windows®/Mac OS®*)


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Graham Sutton
Financial Director, Trent Barton Buses
2014-10-16, 09:59
"Sterling have supplied our group of companies with photocopiers and printers for over 11 years. Throughout those years, the level of service and … read more
Martin Mansell
Financial Director, Tex Industrial Plastics
2014-10-16, 09:58
“Tex have used Sterling Business Systems to provide and maintain our photocopiers and office printers for over twenty years. The service has been … read more
Beverly Bunting
Senior Admin Officer, NORSACA
2014-10-16, 09:57
"It was important for us to seek the services of a local established company.

We selected Sterling as NORSACA amongst other things, believes in … read more
Sally Blanchard
Office Manager, NRA Roofing & Flooring Services Ltd
2014-10-16, 09:55
"As a long standing customer of Sterling Business Systems, we did not hesitate to approach them when we needed to upgrade our copier / printer / … read more