Document Accounting Solution Suite.

In today’s competitive business environment, it is more important than ever that your organisation manages document output on your office equipment devices. When left unmanaged, operational costs can significantly increase due to the proliferation of networked devices and spiralling output costs.

In cooperation with leading software provider Equitrac, Ricoh offers Equitrac Office™. Designed to monitor, measure and manage network wide document output, this easy to use modular solution tracks copy and print activities in a detailed manner. You can easily and accurately allocate costs to specific individuals, departments or groups.

Equitrac Office™: simply the ideal tool to better understand office equipment usage and manage document output costs.

  • Direct output to the most efficient device

  • Accurately allocate output costs 

  • Eliminate unauthorised printing and copying 

  • Protect document confidentiality 

  • Enforce quotas on colour output 

  • Obtain insight into usage patterns 

  • Increase device efficiency for the best return on investment 

  • Reduce IT support requirements


Key Features

Enterprise-wide Output Tracking and Expense Management
Software based capture, costing and reporting of all printing and copying expenses

Scalable architecture accommodates future technology and workflow changes

Centralised management tools

Device status management and fault tracking

New Generation of Embedded Solutions
Ricoh unique embedded Print & Copy Control (PCC)

PageCounter™ terminal option for copy control and secure printing (various configurations with keyboard and m several card reader types are available)

Integrated Document Output Tracking
Rules based local and network printing and routing

Colour output quota enforcement

Follow-You™ secure printing technology

Copy control and tracking with Ricoh unique embedded PCC and PageCounter™ terminals

Adaptable Pricing Management
Easily managed, comprehensive central price lists

User, department and client based charging

Pricing by page and print attribute

Time and day of week based discounts/surcharges

Extensive Reporting
Summary, detailed and total activity reports

Secure Document Release reports on document queued but not printed

Automatic scheduling of report distribution

Report customisation at site and personal levels

Report export for offline analysis

Strong Technology Integration
Windows® Server 2003/2003 R2 (x86, x64), 2008 (+86, x64,  Windows Server 2008 Server Core is not supported), 2008 R2  (x86, x64,  Windows Server 2008 Server Core is not supported)

Citrix® and Windows Terminal Services compatible

Support for Windows®, Netware™, UNIX® and Linux® print servers

Support for Macintosh workstations

Microsoft SQL Server and Oracle® database support

Windows 2003, 2003 R2, 2008, 2008 R2 cluster support

Support Account Management
Remote configuration and management

Automatic account creation

Native OS and LDAP authentication

Account synchronisation with external directories

Automatic Meter Readings
Aficio™ Counter Manager, a Ricoh unique module integrated with Equitrac Office™ to capture a.o. print, copy, fax meter readings per device

For further details, system requirements, and availability of compatible multifunctional products, please consult your local supplier or download the technical specification here.  
All brand and/or product names are trademarks of their respective owners.


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Graham Sutton
Financial Director, Trent Barton Buses
2014-10-16, 09:59
"Sterling have supplied our group of companies with photocopiers and printers for over 11 years. Throughout those years, the level of service and … read more
Martin Mansell
Financial Director, Tex Industrial Plastics
2014-10-16, 09:58
“Tex have used Sterling Business Systems to provide and maintain our photocopiers and office printers for over twenty years. The service has been … read more
Beverly Bunting
Senior Admin Officer, NORSACA
2014-10-16, 09:57
"It was important for us to seek the services of a local established company.

We selected Sterling as NORSACA amongst other things, believes in … read more
Sally Blanchard
Office Manager, NRA Roofing & Flooring Services Ltd
2014-10-16, 09:55
"As a long standing customer of Sterling Business Systems, we did not hesitate to approach them when we needed to upgrade our copier / printer / … read more